Booking & Refund Policy

Last updated: July 2026

1. Booking Process

When you search and book flights on TRAVEL RESERVATIONS, you are entering into a contract with the airline operator. Our role is to facilitate the booking between you and the airline. Please ensure all passenger information is accurate before confirming your booking.

Your booking confirmation will include:

  • Booking reference number
  • Flight details (date, time, airline)
  • Passenger information
  • Fare breakdown
  • Booking terms and conditions

2. Payment and Cancellation

All payments must be made securely through our payment system. We accept all major credit cards and digital payment methods. Your booking is confirmed only after payment is successfully processed and your confirmation email is received.

Cancellation: Cancellations must be made within the timeframe specified by the airline. Refunds are subject to airline policies and may be subject to cancellation fees.

3. Refund Policy

Refunds are processed based on the following conditions:

  • Airline Refunds: Your refund eligibility depends on the airline's refund policy. TRAVEL RESERVATIONS does not control airline refund decisions.
  • Processing Time: Approved refunds are typically processed within 7-14 business days to your original payment method.
  • Cancellation Fees: Airlines may deduct cancellation fees from your refund amount.
  • Service Charges: TRAVEL RESERVATIONS service fees are non-refundable unless you cancel within 24 hours of booking.

4. Amendments and Changes

Passengers can request flight date or time changes subject to airline availability. Airlines may charge amendment fees for changes. Changes must be requested as soon as possible, and availability cannot be guaranteed.

5. Airline Changes and Cancellations

In the event an airline cancels a flight or makes a schedule change, TRAVEL RESERVATIONS will:

  • Notify you of the change as soon as possible
  • Offer alternative flights when available
  • Process a full refund if you decline alternatives
  • Provide information about your rights under applicable regulations

6. No-Show Policy

If you do not board your scheduled flight (no-show), the airline typically forfeits your fare and you will not be eligible for a refund. Connecting flights may also be cancelled if you miss the first segment.

7. Special Circumstances

For cases involving medical emergencies, death in the family, or other extenuating circumstances, please contact our customer support team immediately at Info@travelreservations.org or by phone at +1-800-811-4228. We will work with airlines to find appropriate solutions.

8. Dispute Resolution

Any disputes regarding bookings or refunds should be reported to TRAVEL RESERVATIONS within 30 days of the incident. Our customer support team will investigate and work towards a fair resolution within airline policies.

9. Contact and Support

For booking inquiries, refund requests, or policy clarifications, please contact us:

  • Email: Info@travelreservations.org
  • Phone: +1-800-811-4228
  • Available 24/7 for customer support